FICO

FEBRUARY 16, 2022

What are some of the themes we’ve seen that banks should look out for? It's not a surprise that the COVID-19 pandemic accelerated the adoption of digital banking. US customers and their banks are familiar with different types of fraud including card, identity, and payment related frauds. by Sarah Rutherford.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

JANUARY 26, 2021

Even before the pandemic, shifting consumer preferences were becoming apparent in the digital space, with more consumers adopting online banking, downloading payments apps and changing the ways in which they interact with their financial institutions.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

JULY 22, 2020

“Banks and credit unions need to embrace a digital-first mindset to provide the touchless conveniences that consumers want to conduct transactions in their day-to-day lives, and that businesses need to maintain operations,” said Doug Brown , senior vice president and general manager at NCR.

Operations 185

Operations Video Payments Technology 185

Gonzobanker

AUGUST 6, 2014

Yet now that information has supplanted the almighty dollar as the critical factor for achieving a competitive advantage, we apparently could care less as we watch this new digital currency fall from the back of the armored truck and blow down the information superhighway. And make no mistake about it: we must all become digital businesses.

Risk Management 96

Risk Management eBook Management Technology 96

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Respect the data.

Digital Banking 52

Digital Banking System Data Customer Experience 52

PYMNTS

OCTOBER 22, 2020

We knew we had to pivot and act quickly to develop digital tools to enable self-servicing for our existing customers, while also increasing our focus on driving frictionless access to credit card applications for new customers.

How To 130

How To Fraud User Experience Cards 130

FICO

NOVEMBER 8, 2022

To understand more about what people in EMEA, think about how they are protected from fraud read the ebooks for each country: UK: Fraud, Identity and Digital Banking, What Consumers Think 2022. South Africa: Fraud, Identity and Digital Banking, What Consumers Think 2022.

Fraud 52

Fraud Survey Security eBook 52

PYMNTS

DECEMBER 26, 2018

Daniel Houseman, partner at KPMG, contributed the following piece as part of the PYMNTS 2018 year-end eBook. . BBVA , for example, has invested $1B in FinTech M&A and is a major shareholder in Atom Bank and solarisBank. New Entrants. The Rise of the Customer.

Innovation 128

Innovation eBook Regulation Fintech 128