Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Choosing a new partner is no small feat.

Digital Banking 146

Digital Banking Customer Experience Strategy Exercises 146

NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. At some point, almost every fintech company has written off an investment or expenses. That will be the reality at banks as well. It involves trial and error.

Customer Experience 142

Customer Experience Strategy Community ATM 142

Fintech Labs Insights

JULY 31, 2014

I was on a call today with the digital strategy committee of a large U.S. It was clear from their line of questioning that they are grappling with how to prioritize among the many major opportunities on the digital side. Subscription fees __ Back to the Gmail example. Banks should be thinking the same way.

Digital Banking 27

Digital Banking United States Google Digital Strategies 27

PYMNTS

JUNE 11, 2018

But in an environment in which compliance pressures are rising, profits are declining and competition from FinTechs continues to build, the way in which corporate banks manage their data can mean sink or swim. Unlocking this data is critical to their digital transformation and competitive vigor.”

Data 100

Data Management Analytics Compliance 100

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Deutsche Bank labs connect technology startups with the bank’s internal teams, enabling them to adapt new products and solutions to better serve clients and employees.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

APRIL 24, 2019

Digital Growth Institute ’s James Robert Lay presented a “how to” guide with a framework and examples. My read: most bank execs think that their delivery needs work but their content is very strong. More Examples + Fewer Buzzwords = Always Welcome. More Examples + Fewer Buzzwords = Always Welcome. Is it really?

Branding 133

Branding Conference Strategy Oregon 133