Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. The potential cost of a poor user experience for mobile banking is high. Customers will inevitably face data breaches, identity theft, and fraud. And when it isn’t?

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. The potential cost of a poor user experience for mobile banking is high. Customers will inevitably face data breaches, identity theft, and fraud. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

FEBRUARY 21, 2017

Definitely more exciting, but I really wanted to be part of a software company that was solving big problems. They were solving the credit card fraud problem using Neural Networks. They have created an incredible user experience and all of the analytic decisioning behind the scenes is powered by Modelshop.

San Diego 15

San Diego New York Analytics Denver 15

PYMNTS

MAY 19, 2017

BS: The pace of change has definitely quickened, but WEX remains focused on … driving this change; and not [getting] distracted by it. We are always focused on managing security and fraud risk. What concerns you most in the payment solutions space? We carefully evaluate new market entrants focused on creating disruption.

Innovation 123

Innovation Payments Technology Security 123

PYMNTS

OCTOBER 13, 2020

The general things everybody wants — transparency, for example, or lower cost structures — are definitely on the map. The end user experience is critical, too, he said, and must be seamless. As to that experience, remarked Ingo’s Edwards: “Anytime money has to change hands, the payment is part of the customer experience.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

SEPTEMBER 29, 2020

The majority of the physical stores are still operating and looking for ways to minimize physical contact and [to] transfer the user experience to become as seamless as possible,” Paran said. It is definitely getting more and more clear that [merchants] need to [support] several [payment methods],” Paran said.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

MAY 31, 2018

A multi-channel, multi-factor process can provide definitive security advantages, Kilb said, even without any stored consumer data. End User Experience. That is, the user arrives at the point of transaction and must enter a memorized PIN to continue. It feels familiar, he said, and that increases user comfort.

ATM 109

ATM Data Security Regulation 109

Fintech Labs Insights

MAY 18, 2017

Kim: I started my career as a Java developer at HSBC where I was responsible for optimizing the user experience for their Payments and Global Entitlements customers. We will be announcing a new business solution on-stage at FinDEVr, so you definitely won’t want to miss our presentation.

Management 13

Management Compliance Fraud User Experience 13

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Better had one of the best consumer user experiences out there but that isn’t enough. The clock kept ticking.

Company 78

Company US San Francisco Capital 78