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Perficient’s Cloud Modern Data Platform Approach – Customer Journey & Capabilities

Perficient

It affects decision making on everyday basis which does not let these enterprises provide value to their customers in an efficient manner. We at Perficient leverage Customer Experience Mapping the most. What is Phase 0 in terms of Customer Experience Mapping for our customers? Enablement with Workshops.

Data 497
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Volvo Teams With Payer For Service And Repair B2B Optimization

PYMNTS

Volvo Financial Services (VFS), the captive financing arm of Volvo Group, has announced that Payer will help it optimize payments and improve the customer experience for auto service and repairs, a press release says. Their engines offer safe ways to travel and our engines offer secure payments for B2B.

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?

Community 275
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Don’t miss these IBM sessions at Money20/20

Insights on Business

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Building blocks for a fintech world: Hands-on workshop. Shaked Vax, Technical Sales Leader, IBM Security.

Fraud 117
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Putting smart to work in financial services: IBM at Money20/20

Insights on Business

Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.

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My Top 5 Experiences at Cisco Live Europe

Cisco

Connecting with customers at the Financial Services booth: While working the booth, I had the opportunity to talk with customers about the challenges they are facing. Clearly, this experience resonated with both customers and Cisco staffers alike, because there was a substantial line every time I walked by… a sure sign of success.

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My Top 5 Experiences at Cisco Live Europe

Cisco

Connecting with customers at the Financial Services booth: While working the booth, I had the opportunity to talk with customers about the challenges they are facing. Clearly, this experience resonated with both customers and Cisco staffers alike, because there was a substantial line every time I walked by… a sure sign of success.