Customer Experience Management San Diego Technology 
FICO
JUNE 16, 2023
In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.
FICO
JULY 6, 2023
Beyond the pleasure of leading a FICO Falcon Fraud Manager User Forum and moderating a couple of panel breakout sessions, I I was also able to catch up with many of the fraud-focused attendees from around the world. Let’s dig in a little deeper. Scams: A Top Fraud Concern Scams are becoming a leading fraud concern, all around the world.
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PYMNTS
JUNE 11, 2020
The company allows online and offline consumers to purchase products with installation included, and then uses connecting technology to facilitate the assembly with an installation service provider. With more than 30 years of experience in the home installation industry, Todd Banhidy , CEO of Buy It Installed Inc.,
FICO
OCTOBER 26, 2022
I’m delighted that one of my key innovations for Responsible AI, the use of blockchain technology for model management governance , was recently awarded a patent by the U.S. In FICO’s earlier days, we pioneered the use of scorecard analytic technology to model credit risk. A new form of customer experience.
FICO
JANUARY 18, 2023
With only 8% of respondents reporting that their AI strategies are fully mature, and model development standards consistently scaled, it’s clear to me that the industry is on a bullet train to serious financial, legal and reputational fallout from misguided and otherwise incorrect use of this powerful technology. It’s All about Trust. .
Gonzobanker
DECEMBER 22, 2020
Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Everything.
Fintech Labs Insights
JANUARY 18, 2023
These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. And prices tend to rise as the event draws closer. If we are missing anything, please drop me a note.
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