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Customer Management Trends: Hyper-Personalization, Trust, & More

FICO

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52
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Installation Network Aims To Remove Assembly Headaches For eCommerce Buyers

PYMNTS

The company allows online and offline consumers to purchase products with installation included, and then uses connecting technology to facilitate the assembly with an installation service provider. With more than 30 years of experience in the home installation industry, Todd Banhidy , CEO of Buy It Installed Inc.,

San Diego 141
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FICO World 2023: Four Enterprise Fraud Management Takeaways

FICO

The people I talked with about scams were thrilled to learn more about putting technology in place to help curb this insidious and alarming type of fraud. It was also encouraging for me to hear that organizations are moving away from portfolio-specific silos, in favor of a more holistic approach to customer experience and management.

Fraud 52
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2020 GonzoBanker Awards

Gonzobanker

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. THE TECHNOLOGY AWARDS.

Idaho 181
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This Is Why All Companies Need An AI Strategy Today

CB Insights

Artificial Intelligence (AI) is fundamentally changing how businesses operate across all sectors, including manufacturing, healthcare, IT, and transportation. Advancements in AI over the last decade are presenting opportunities for companies to automate business processes, transform customer experiences, and differentiate products offerings.

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ID Analytics, Payfone Win at 2015 Fierce Innovation Awards

Fintech Labs Insights

The SaaS technology can be combined with ID Connect Photo, that uses a government-issued ID card to populate fields. Payfone won the Over-the-Top (OTT) Monetization category with its Payfone Signature technology, and also won the Customer Security category with its Identity Certainty Platform. end-user customer experience.