PYMNTS

OCTOBER 22, 2020

A major provider of financial technology to banks, Mitek Systems said its digital identity verification software will now incorporate near-field communication (NFC) technology as well. Mitek, a top developer of digital identity verification and mobile check deposit technology, announced on Thursday (Oct.

Technology 134

Technology Comparison Security Customer Experience 134

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Synthesise and perform efficiency on documents. Takes a picture of documents and can get 99% accuracy in the data. 09:34 am Cashoff.

Mobile 78

Mobile Customer Experience Lending Analytics 78

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. For Banks, Know Your Customer, is a critical security responsibility. Kofax can do background search of other documents to help verify bank customer identities.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Here’s another solution for document management and origination. ^SR. From their website: ShortSave helps servicers help borrowers — without red tape, phone calls, or additional documentation. Can add loan documents with image capture via phone. Presenting a programmable cloud – a fintech platform. ^KT.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JULY 8, 2020

These friction points are too often the result of the outdated and inefficient cross-border payments infrastructure that most financial institutions (FIs) rely upon. Providing the customer with updates at every step of the payments process is only a stopgap measure, however.

Payments 144

Payments Customer Experience System Resources 144

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Purple = Customer Experience. This is where catamera comes in.

social media 40

social media ATM Mobile Customer Experience 40