PYMNTS

FEBRUARY 12, 2020

As the most innovative player in financial technology, Stripe was the clear choice for us,” said Esker CEO Jean-Michel Bérard. Stripe’s PCI Service Provider Level 1 certified solution offers the stringent payment protection our customers worldwide expect. “By

Payments 174

Payments Customer Experience Regional America 174

PYMNTS

OCTOBER 22, 2020

A major provider of financial technology to banks, Mitek Systems said its digital identity verification software will now incorporate near-field communication (NFC) technology as well. Mitek, a top developer of digital identity verification and mobile check deposit technology, announced on Thursday (Oct.

Technology 134

Technology Comparison Security Customer Experience 134

Independent Banker

OCTOBER 31, 2022

First, with AI’s ability to mimic human intelligence, community banks can quickly process huge amounts of data to ease customer friction. Then, by monitoring AI as it works, banks can see where their customers’ experience can improve. Here are common issues customers experience that AI could improve. “My

Community Bank 91

Community Bank Community Customer Experience Data 91

PYMNTS

JULY 8, 2020

These friction points are too often the result of the outdated and inefficient cross-border payments infrastructure that most financial institutions (FIs) rely upon. Providing the customer with updates at every step of the payments process is only a stopgap measure, however.

Payments 144

Payments Customer Experience System Resources 144

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Synthesise and perform efficiency on documents. Takes a picture of documents and can get 99% accuracy in the data. 09:34 am Cashoff.

Mobile 78

Mobile Customer Experience Lending Analytics 78

William Mills

APRIL 27, 2017

ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience. finovate Tweets.

San Francisco 69

San Francisco social media San Jose Customer Experience 69

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. For Banks, Know Your Customer, is a critical security responsibility. Kofax can do background search of other documents to help verify bank customer identities.

San Jose 40

San Jose Customer Experience Mobile social media 40