Perficient

FEBRUARY 18, 2021

The answer is yes, of course there are. As the financial services industry continues to go through its digital transformation, executives are craving new strategies and tactics to help position them against their competitors. Well one of the biggest challenges right now is humanizing the digital experience.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

MAY 27, 2020

But while there are many tools at entrepreneurs’ disposal to make the shift, it can still be difficult to draw the most logical and frictionless roadmap to business model digitization that will alter the course of many small businesses’ futures long after the pandemic. ” A Digitization Strategy. .

Online 179

Online Payments User Experience How To 179

PYMNTS

JUNE 22, 2020

The business would also need to address all these issues without sacrificing its user experiences, ensuring that its Mexican consumers can shop and pay on its sites with the same degree of ease, speed and convenience as its U.S. This is a set of logistical difficulties with which eCommerce marketplaces like eBay are all too familiar.

Strategy 230

Strategy Payments America Examples 230

Gonzobanker

JULY 6, 2021

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”. Commoditization Strategy.

Strategy 156

Strategy System Risk Management Technology 156

FICO

MAY 13, 2020

quality, speed, and cost) and omitting or short-changing any one creates an imbalance that will cause the initiative to wobble off-course. Ensuring a personalized user experience: Giving companies the ability to create personalized customer treatments, at scale, while addressing economic, business, and regulatory challenges.

Analytics 52

Analytics Strategy Survey Management 52

Javelin Strategy & Research

FEBRUARY 1, 2022

In the course of our ongoing market research, we find certain firms rise to the top — Javelin's scorecard reports and awards recognize these firms for their exceptional quality of product or client experience, ability to meet customer demand, or overall excellence.

Report 40

Report Digital Banking Fraud Mobile 40

FICO

JUNE 16, 2021

Many businesses plan for the most common or obvious problems, but of course just because something occurs infrequently doesn’t mean that it isn’t important. What happened next, was an excellent example of a company that has considered the “Unhappy Path” and used analytics to optimize the customer experience.

Analytics 52

Analytics Survey Cards Customer Experience 52