Remove Community Remove Digital Banking Remove Millennials Remove Regional
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How Brick-and-Mortar Banks Can Seize The Digital Moment

PYMNTS

Local and regional banks may have once been more insulated from these trends than other businesses since they are often trusted names within their communities and maintain long-standing relationships with their customers. consumers, seeks to better understand how spending and banking preferences are changing in the digital age.

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The Impact of Mobile Card Apps On FI Customer Retention

PYMNTS

The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. FinTech players are also grabbing deposits. Square announced $1.3

Cards 224
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Seeking Banking Balance Between Physical And Digital

PYMNTS

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Results also noted this generation is less likely to open a bank account if physical bank locations are not available in their communities.

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Creating a Customer-Centric, Digital Financial Institution

Abrigo

A farmer, a university student, and a business owner walk into a bank. It sounds like the beginning of a joke, but for many community financial institutions, a spectrum of different customers and banking needs is something that they see every day. Technology, like banking, isn’t “one-size-fits-all.”

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How Can Regional and Mid-Tier Banks Catch Up to the Big Banks in Mobile?

Tech and Finance

Regional and mid-tier banks face an uphill battle on the digital front, but have advantages they can capitalize on with some focus and determination. Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. Retail Banking Customer Satisfaction Study from J.D. The 2016 U.S.

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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

Open banking and application programming interfaces (APIs) are an important priority for the European Union, with the revised Payment Services Directive (PSD2) requiring the initiatives for the banks in the region. Millennials Are Facing Their Second ‘Once-in-a-Lifetime’ Financial Crash .

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 PSCU Looks At The (Strong) State Of The CU As 2020 Beckons

PYMNTS

CUs are no longer confined to operating primarily as regional players, moving beyond the confines of original charters that had limited them to, say, specific communities or employers. The Millennial Challenge. There’s a younger generation in the U.S.