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Key takeaways from ThinkBIG 2024: Insights for banks and credit unions

Abrigo

Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation. Takeaway 3 Attracting new and younger customers is a top priority for community financial institutions.

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Mobile apps for community banks: In search of business value

NCR

Aware of the disruptive changes in how banking products and services are delivered, community banks continue adopting new technologies to keep up with competition and customers’ demand. Will a mobile banking app really help to solve community banks’ challenges or is it just a waste of money?

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US Faster Payments Council Names New Leadership

PYMNTS

One of these is safety and security, to “promote adoption of practices that enhance safety and security for service providers and users of faster payments, enabling a high-quality user experience for all and bolstering confidence and trust, which ultimately supports achievement of broader adoption.”.

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Now is the time to prepare for the FedNow launch

Independent Banker

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. In some cases, FedNow specifications may require upgrades to ensure community bank systems can integrate appropriately. “We

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Ondot’s New Cloud Service Taps Digital Innovation For Banks

PYMNTS

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

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Digital Bill Pay: The Next Big Tech Transformation

Jack Henry

Let’s face it, if someone asked us the top three things we hate to do, paying our bills would probably rank somewhere between going to the dentist and cleaning the toilet as far as our level of despise goes. Currently, only 27% of consumers make their online bill payments through their financial institution. [1].

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5 things banks need to do to boost customer experience

NCR

Digital is now a key channel for any bank, yet many FIs remain focused on cutting costs in this area rather than factors such as boosting user experience. A more organized strategy can therefore help these banks better understand where they should be focusing their efforts. Make sales activities more proactive.