PYMNTS

JANUARY 15, 2019

One of these is safety and security, to “promote adoption of practices that enhance safety and security for service providers and users of faster payments, enabling a high-quality user experience for all and bolstering confidence and trust, which ultimately supports achievement of broader adoption.”.

Leadership 128

Leadership US Payments User Experience 128

NCR

NOVEMBER 15, 2016

Aware of the disruptive changes in how banking products and services are delivered, community banks continue adopting new technologies to keep up with competition and customers’ demand. Will a mobile banking app really help to solve community banks’ challenges or is it just a waste of money?

Community Bank 40

Community Bank Community Mobile Rhode Island 40

Independent Banker

JANUARY 31, 2022

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. In some cases, FedNow specifications may require upgrades to ensure community bank systems can integrate appropriately. “We

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Innovation 128

Innovation Compliance User Experience Cards 128

Jack Henry

NOVEMBER 20, 2019

Let’s face it, if someone asked us the top three things we hate to do, paying our bills would probably rank somewhere between going to the dentist and cleaning the toilet as far as our level of despise goes. Currently, only 27% of consumers make their online bill payments through their financial institution. [1].

User Experience 108

User Experience Maine Online US 108

PYMNTS

NOVEMBER 13, 2019

None of us are going to spend money that way,” he said. Faster payment capabilities have transformed customer and user experiences, according to Edwards, and the market has responded with a slew of faster payment services. In the U.S., payers have already demonstrated their eagerness for faster payment options.

Payments 129

Payments Cards Marketing Fintech 129

NCR

APRIL 28, 2017

Here are five key areas that banks need to prioritize. Digital is now a key channel for any bank, yet many FIs remain focused on cutting costs in this area rather than factors such as boosting user experience. Improve digital engagement. Make sales activities more proactive.

Customer Experience 91

Customer Experience Analytics Community User Experience 91