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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More

PYMNTS

Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions. One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks.

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NEW REPORT: Visa On Arming CUs To Win The War For Millennial Talent

PYMNTS

for assistance with its “Digital 2x” initiative. The program aims to accelerate the integration and deployment of digital banking technologies and to improve member experiences. Further collaborations could be possible if credit unions and community banks can work better together, according to J. About the Tracker.

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The Impact of Mobile Card Apps On FI Customer Retention

PYMNTS

The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. But there’s a broader trend at play.

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How To Compete With Banks: Start With First Principles

PYMNTS

Nearly every single consumer uses an institution that provides all of those services as their primary bank. Ninety-two percent of consumers count their primary bank as either a national bank, regional/community bank or credit union. of consumers report that their primary bank is a digital-only bank (4.2

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Getting Mobile Ready

Independent Banker

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay. Ed Bachelder, payments consultant.

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The 2019 GonzoBanker Awards

Gonzobanker

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. Sorry Millennials, you are now so yesterday like GenX and the OK Boomers.

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How Can Regional and Mid-Tier Banks Catch Up to the Big Banks in Mobile?

Tech and Finance

While a year ago none of the big banks ranked at the top in Forrester’s mobile banking, this year Bank of America and Wells Fargo earned the highest scores, followed by Chase, US Bank, and Citi. It’s a trend that spells trouble for regional and mid-tier banks, which are falling behind the industry leaders.