Remove Chicago Remove Innovation Remove Online Remove User Experience
article thumbnail

The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The Index is based on two key components: whether a merchant adds value through a mobile app or website, and how consistent online and in-store experiences are for consumers. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index.

Virginia 102
article thumbnail

How P.F. Chang’s Keeps Its App Offerings Safe And Secure

PYMNTS

Chang’s developed its mobile app with safety and customer experience in mind, and plans to leverage mobile order-ahead’s popularity to boost purchases at a new takeout-only location in Chicago. This work is meaningless, though, if fraudsters can run amok in user accounts, and restaurants are not immune to emerging, innovative fraud.

Security 140
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Apple Pay’s Tough Twenty Months

PYMNTS

At launch, the service was positioned as an innovative replacement for a well-entrenched standard considered not well-suited for a mobile and digital world. Now, before you call me out for being too harsh, it’s not nearly half as harsh as the reality of how eligible users view Apple Pay today. Solving The Wrong Problem.

Apple 165
article thumbnail

Paying City Hall, At The Kiosk And Beyond

PYMNTS

News came earlier this month that Chicago’s finance department is enhancing its payment services in a multi-part initiative rolling out this year. The department is debuting an online platform that will let the city’s residents and businesses pay fines and fees owed to the city. So, there is a much higher tolerance for friction.

Course 100
article thumbnail

Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By He offered a general illustration to make that point.

Google 272
article thumbnail

THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Demand in Need of a Supply – Online/mobile commercial loan origination. We got nothing here – this one stands on its own.

Utah 60
article thumbnail

THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Demand in Need of a Supply – Online/mobile commercial loan origination. We got nothing here – this one stands on its own.

Utah 60