PYMNTS
AUGUST 23, 2019
In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z. Around the Payments And The Platform E conomy.
PYMNTS
JULY 24, 2019
And it’s not just millennials. I know that [the space often] gets lumped with millennials, but it’s really cross-generational. IfOnly continues to innovate its platform, though, especially when it comes to payments and social media channels. “There’s no question that the experience economy is here,” Boris said.
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Perficient
FEBRUARY 18, 2021
That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. The Approach. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.
PYMNTS
DECEMBER 11, 2019
Some marketplaces are finding innovation in this space easier than others. Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations. This consumer group takes more trips than other generations, but takes longer to plan those trips as well.
PYMNTS
MAY 23, 2019
While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. How FashionPass is Innovating Clothing Rentals. About the Playbook.
PYMNTS
JANUARY 9, 2020
Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. To do so, according to Parsons, businesses must embrace what she terms “an ecosystem of partners.”
PYMNTS
MARCH 10, 2020
What instant lending innovation have shoppers fallen in love with? For an important BNPL case study, we look to Australia, where Sydney-based market leader Afterpay has made such a splash that it’s changing the economy (sort of). Here’s a hint: We’ll tell you now … and you can thank us later. It’s a bona fide phenomenon.
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