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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. The Approach. First, we tee up the challenge and opportunity.

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Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. To do so, according to Parsons, businesses must embrace what she terms “an ecosystem of partners.”

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