Remove Cards Remove US Remove User Experience Remove UX
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Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want? After all, there’s a reason the value is higher.

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Can Open Banking and AI Help Us Manage At-Risk Customers?

FICO

Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

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Surprises from the Consumer Financial Decision Making Conference (Behavioral Economics)

Celent Banking

Another case arises when consumers have high interest rate credit card debt. Anchoring on credit card disclosures is very powerful. Initial experiences with the new credit card disclosures shows that borrowers are anchoring on the minimum payment figure, and on occasion paying less each month than they otherwise would.

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WTF USA EMV CVM POS PIN SNAFU

Tomorrow's Transactions

I’ve been reading a lot of comment about the US EMV migration recently and there seems to be pretty universal condemnation of the process (some of it from me). But in the US, the migration has been piecemeal, confusing and fraught with problems. From The EMV chip credit card transition in the US has been a disaster — Quartz.

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PayFacs Are The New ISOs

PYMNTS

FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In Payment Facilitators have gravitated to this model because it has allowed us to take our destiny into our own hands,” Aberman said.

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From the Tech Side: Interview with Checkbook.io CTO PJ Gupta

Fintech Labs Insights

PJ: There have been quite a few, but I would say that the two key tech developments for our work at Checkbook are: Access to bank APIs which allow us to verify bank account credentials and balances in real-time. Ability to use front-end technologies (i.e. Finovate: Tell us about your favorite integration of Checkbook’s API.