Remove Cards Remove System Remove User Experience Remove UX
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Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want?

UX 116
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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100
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Shoring Up FIs ‘Deteriorating Advantage’ Over Big Tech

PYMNTS

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — There are nuances to consider.

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Can Open Banking and AI Help Us Manage At-Risk Customers?

FICO

It prompted the top performers to innovate, pivot and quickly move towards greater adoption of automation, early warning systems and pre-emptive AI-driven solutions to help meet their customers’ needs and deliver timely support for agents.

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Big Tech’s Big Shadow Over FIs

PYMNTS

Prasanna Narayan , head of product at Ondot Systems , told PYMNTS in a Masterclass conversation that means time is officially up for issuers and financial institutions (FIs) to rethink and redesign their customer services around digital. Narayan said it helps to start by picking the right jumping-off point — card relationships.

UX 165
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Building Foundations For IoT Castles In The Cloud

PYMNTS

It won’t be one ‘system of the future,’” Moore said, “but [a] seamless interaction of all these systems — what we have today and what we’ll have tomorrow. For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition.

UX 111
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Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market.

Google 272