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AI and generative AI use cases in banking: 6 real-world examples

Abrigo

You might also like this webinar, "The check's in the mail: Understanding and preventing check fraud." It’s showing up in music and entertainment , education , healthcare , and marketing. Many financial institutions have been using artificial intelligence (AI) for years, particularly in supporting cybersecurity and anti-fraud efforts.

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KPMG: How AI Defense Can Counter Faster Payments Fraud

PYMNTS

Such a scenario stands as a terrifying example of not only the sophistication of criminals, but also the threat of fraud in a real-time payments environment. And those criminals are experts at social engineering, enabling them to con people who might be on high alert for fraud attempts. That doesn’t mean all is hopeless, of course.

Fraud 133
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Recap of Money 20/20 USA 2023 and 10 Banking Thoughts

South State Correspondent

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. Fraud & Identity: By far, the largest number of vendors and conversations were over fraud and identity.

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How Genesys Is Personalizing Call Center Interactions

PYMNTS

Why doesn’t my credit card work? CCAI and similar systems consist of four major components – contact center interface, virtual agent, agent assist and knowledge base – that work together to assist both the caller and the agent, while simultaneously collecting data about the call for future analysis. Securing the Knowledge Base.

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What are power skills?

Independent Banker

We’ve seen an amazing uptick in fraud,” she adds. “So, The traditional banker might say, ‘OK, let’s close your checking account down, let’s suspend your debit and credit cards.’ The caregivers’ ability to empathize with customers turned out to be a boon for MCT, especially when dealing with emotionally difficult issues.

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IdentityMind On The Need For FinTech Compliance Marketplaces

PYMNTS

Might an on-demand mindset benefit those tech upstarts when tackling issues like fraud and anti-money-laundering (AML)? The store is self-serve, which means that customers can select a plugin, try a demo, pay with a credit card, and be off and running. IdentityMind has come to market with two offerings: the KYC and ICO plugins.

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Jumio CTO Paints A Portrait Of ‘IDV Nirvana’

PYMNTS

Beyond the static password, there are a few methods that organizations have been implementing in recent years to try to stay ahead of the fraud problem. The names of most people’s childhood pets and favorite teachers are now for sale on the black market. Trend spotting enables providers to be proactive about new types of fraud.

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