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How Uber and Capital One embedded loyalty into the customer experience

BankNXT

JP Nicols talks to Lauren Liss from Capital One about loyalty, payment experiences and leveraging Uber. How Uber and Capital One embedded loyalty into the customer experience on BankNXT.

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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

He has led the company through the turmoil in the general retail business by focusing on customer-centric practices and technology – Lucaciu is intimately involved in every customer and every transaction. We’re focused on capital efficiency,” he noted. “We By making decisions with fewer people, we can have a bigger impact.”.

UX 210
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15 Ways We Are Using ChatGPT in Banking

South State Correspondent

Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. How Bankers Will Use This Amazing Tool Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience.

Tools 370
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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital. Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. More About Emily Merline’s Bright Paths Project: Writing Stats App.

Milwaukee 348
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The 2022 GonzoBanker Awards

Gonzobanker

2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Let’s see how this new scale allows for big investments in future innovation. His passion for innovation, community, culture, and clients provides a leadership template for all future GonzoBankers.

Community 216
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The 2019 GonzoBanker Awards

Gonzobanker

The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148
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2020 Holiday Season: How Marketers Can Prepare and Adapt – Webinar Transcript

Perficient

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. And we saw this—a lot of creativity, a lot of innovation, and again, resolving a lot of uncertainty pretty quickly. ?.

Marketing 294