Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

NOVEMBER 21, 2017

TransferMate has built a unique technology platform, and we are delighted to welcome AIB as an investor and partner. With this investment, we will expand our commercial teams across the USA, Canada, Australia and Europe, whilst growing our head office, commercial and technology functions in Ireland.

Security 108

Security Digital Strategies Customer Experience Payments 108

Bobsguide

AUGUST 7, 2022

The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By By moving to the cloud, The Co-operative Bank can pursue continued growth and innovation in the UK market,” said Wissam Khoury, EVP Treasury and Capital Markets at Finastra. “In

Operations 68

Operations Strategy Innovation Policies 68

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Capital One — Capital One Labs.

Innovation 78

Innovation blockchain Technology Groups 78

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. The hard part is on the technology.

Marketing 294

Marketing Branding Data Industry 294

Social Assurance

NOVEMBER 6, 2020

In this conversation, significant recognition was paid toward the impact of human capital and acknowledgment that we are, in fact, human. As humans, we are exhausted, we are stressed, we are anxious (and please don’t forget so is your team, your customers, and even your boss). Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12