PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

NOVEMBER 21, 2017

This partnership is a great example of how a leading bank and a FinTech company can work together to improve their customers’ experiences.”. With this investment, we will expand our commercial teams across the USA, Canada, Australia and Europe, whilst growing our head office, commercial and technology functions in Ireland.

Security 108

Security Digital Strategies Customer Experience Payments 108

PYMNTS

JUNE 27, 2017

With just a few touches on the mobile phone, people will be able to remit their money using their credit card account,” said Wookyung Chang, head of Hyundai Card’s digital strategy department. This will open the new era of personalized digital financial services in Korea.”.

Cards 100

Cards Mobile Digital Strategies Fintech 100

Bobsguide

AUGUST 7, 2022

By moving to the cloud, The Co-operative Bank can pursue continued growth and innovation in the UK market,” said Wissam Khoury, EVP Treasury and Capital Markets at Finastra. “In The Co-operative Bank also uses Fusion Risk for treasury credit risk management and Finastra’s banking technology for payments services. “By

Operations 68

Operations Strategy Innovation Policies 68

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

Social Assurance

NOVEMBER 6, 2020

In this conversation, significant recognition was paid toward the impact of human capital and acknowledgment that we are, in fact, human. As humans, we are exhausted, we are stressed, we are anxious (and please don’t forget so is your team, your customers, and even your boss). Subscribe to our blog and stay connected!

Marketing 12

Marketing Conference Minneapolis Analytics 12