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AI Bots Can Help Retailers Serve Customers

PYMNTS

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform.

Retail 118
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ID Verification Benefits Both Consumers And eCommerce Sites

PYMNTS

Since remote onboarding became the nerve-wracking norm over the first half of 2020, identity verification has assumed a higher status in the tech stacks of merchants and brands.

Security 189
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IKEA Gamifies Store Openings With VR

PYMNTS

IKEA’s newest retail concept got its first test run at a Dallas store opening. It’s another layer of our amazing stories we have about product development and sustainability … I think for us it really helped to depend that knowledge base for our guests.”.

Dallas 138
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How Merchants Are Driving Conversions With Five Features

PYMNTS

Through the feature , customers can ask retailers common questions such as if a product comes in a different color or if an item is in stock. And those agents have help from the platform, which provides them with possible answers based on a knowledge base or frequently asked question (FAQ) section.

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Surviving And Thriving Off Of Data In The Omni Era

PYMNTS

With big-box retailers, like Walmart, expected to spend more than $1 billion on eCommerce this year, merchants are making a concerted effort to bolster their omnichannel strategies. But significant investments aren’t just made on a whim, as retailers rely heavily on analytics to craft winning omnicommerce strategies.

Data 100
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How Face ID Can Power End-To-End Verification

PYMNTS

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. Big brands have to jump in,” he said. The Hot Thing. The key to all that? Tipping Points.

St. Louis 144
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FinovateSpring 2016 Live Blog – Day 2

William Mills

Demo: Sezzle app with knowledge based authentication to link bank accounts. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Client and advisor can look at the same screen and in live time can re-calculate based on conversations and decisions.

Video 40