PYMNTS
DECEMBER 27, 2016
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of …” eBook. Smart ACH was created not only to help meet NACHA compliance rules, but also to improve operational efficiency and the customer experience.
South State Correspondent
APRIL 27, 2022
We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. The total experience is the product, the user’s journey with the product, the marketing/branding, and the interaction between the users and support staff. You can download it HERE. Build from there.
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Abrigo
AUGUST 14, 2017
When business owners think of their accountant, some might immediately think of the money they pay for tax preparation, an audit or other compliance services – the type of service “a client doesn’t want but needs,” as accounting thought leader Allan Koltin has described “Level 1” or “Type 1” services.
Social Assurance
DECEMBER 17, 2021
Starting a new year is a good time to hit refresh on processes in place – including your brand’s content marketing strategy. Financial brands may think that a content marketing strategy is something that comes at a later point, but we would argue it’s the foundation of modern marketing. Set Clearly Defined Goals. Most likely not.
FICO
MARCH 10, 2022
That negative experience can lead to increases in contact center costs, erosion of brand equity, and customer churn. Read our Fraud Survey Results eBooks for specific stats about individual countries: Brazil. But banks may be missing vital contact information to connect with a consumer, and that can create a negative experience.
FICO
MARCH 28, 2023
When asked about their ability to effectively use the data for things like targeting customers, supporting their brand and products, and developing new products, there was an obvious lean toward being “ineffective” versus “effective.” See an illustrated explanation in our Applied Intelligence ebook. This points to a bigger issue.
Fintech Labs Insights
OCTOBER 3, 2016
Debuted first eBook, A Better Financial Life. Added to its Compliance Document Management Solution, CertCapture. Partnered with Scotiabank to co-brand loans for SMEs in Mexico and Canada. Introduced compliance solution to help meet new FRTB requirements. Released its compliance solution, Checkpoint State Clear Comply.
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