Boston Customer Experience Fintech Marketing 
Celent Banking
FEBRUARY 1, 2017
Customer experience initiatives are typically the most numerous. While this makes the category more difficult to judge, it offers immense insight into what’s happening in the market. Digital banking subsidiaries : Many banks are finding that existing systems are too rigid to accommodate a truly digital experience.
Fintech Labs Insights
MARCH 14, 2024
For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. While dedicated financial marketing events are limited, there are many other wide-ranging fintech and banking events that have numerous sessions on marketing and product topics.
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William Mills
SEPTEMBER 12, 2019
Last week, WMA attended Inbound 2019 in Boston alongside 26,000 other eager marketers. Customer experience, or what Brian dubs “experience-market fit” has now emerged as perhaps the last remaining differentiating factor.
Cisco
MAY 29, 2019
In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.
Cisco
MAY 29, 2019
In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.
Celent Banking
FEBRUARY 28, 2017
The majority of submissions in the Products category came from banks in developing markets, with only a handful from large global banks. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.
Celent Banking
FEBRUARY 28, 2017
The majority of submissions in the Products category came from banks in developing markets, with only a handful from large global banks. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.
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