PYMNTS

NOVEMBER 8, 2017

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. Smart home products simplify life — but the technology can sometimes be confusing or intimidating. Smart Home powered by b8ta is available in select major U.S.

Los Angeles 109

Los Angeles San Francisco Raleigh New York City 109

Fintech Labs Insights

MARCH 14, 2024

For financial marketers, especially those in credit unions and community banks, the biggest event of the year, The Financial Brand Forum , is just two months away. For the most part, early-bird (or very-early-bird) prices are still in effect, so you can easily save $1,000 or more on a pair of tickets. But there is much more to choose from.

Conference 15

Conference Fintech Marketing Las Vegas 15

PYMNTS

JANUARY 26, 2018

These inventions use technologies like 4D imaging and touchless interaction to guide users through makeup tutorials or provide beauty regimen advice. True Fit Co-Founder Romney Evans explained how True Fit is able to do all that without ever seeing a picture of the customer — and why, in his opinion, it’s better that way.

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PYMNTS

AUGUST 8, 2017

In an effort to raise the bar on the consumer experience, many in the retail industry have slowly begun integrating more aspects of AI, including machine learning and natural language processing. What AI essentially does for retailers is help them to improve customer service.

Retail 128

Retail Customer Experience Boston Branding 128

PYMNTS

SEPTEMBER 27, 2017

We all want to know what ‘it’ is it in our technology, our clothes and our personal lives.”. But despite the general interest in the area, the conversations around innovation and what’s next in technology isn’t always directed at women, or particularly tailored to their interests. And physical.

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Groups Las Vegas Retail Branding 158

PYMNTS

AUGUST 18, 2016

That’s become pretty much gospel for brands, retailers and marketers alike. And one of the most valuable forms of data right now is behavioral data because it tells a retailer or brand where a customer or potential customer goes, does and spends their time and money on. Our whole history is mobile location. “Our

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Data Meeting Company San Francisco 100

PYMNTS

FEBRUARY 4, 2019

They aim to help shoppers move seamlessly from browsing a merchant’s website to perusing the aisles of brick-and-mortar stores through shared carts and other digital payment experiences. In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores.

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Innovation Retail Mobile Massachusetts 126

PYMNTS

NOVEMBER 29, 2017

Fevo is a white-label solution that lives within sight of the brands it serves – because, Daie noted, they don’t really want to interpose themselves into the brand’s relationship with their consumer. The Yankees are an internationally recognized brand, so why would we try to pull them to Fevo’s app?”

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PYMNTS

OCTOBER 20, 2017

Like so much of the retail industry, hospitality is all about customer experience. A happy customer is an asset and a source of repeat revenue, either because they will stay at the hotel chain again themselves or because they will recommend it to family and friends. Aloft Hotel — Boston Seaport & Santa Clara, California.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

PYMNTS

MARCH 15, 2019

Alternatively, customers can have their food sent straight to their seats in some of the theatres. As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

APRIL 20, 2017

I tried last night to make a reservation from Boston to San Francisco, and it told me that I had presented it with a first: There were no flights between those two cities. Within the next few months, the Amex bot will have artificial intelligence and servicing technology. At least that response only took a few seconds to get.

Groups 104

Groups San Francisco New York City Cards 104

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. RIP, Brandon Dewitt.

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Fintech Strategy Leadership Lending 147

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Robert Armiak (CEO).

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Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. fashioned customer service. Illustration by Ahoy There. Defend you.

Community 139

Community Community Bank social media Security 139

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. HQ: Boston, MA. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Info: Fiserv is a leading global leader in financial services technology solutions.

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Security Samsung Strategy San Jose 40