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[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?

Perficient

Following the sale, Jon sought a new challenge and joined with Global Marketing Director Alex Reed to found Truman’s, which aims to upend the staid cleaning industry with the belief that cleaning should be simple, convenient and sustainable. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. Meet the Hosts.

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CellPoint Mobile Rebrands As CellPoint Digital To Power Travel Payments

PYMNTS

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital. .”

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So What? Putting Perficient’s Now/New/Next to Work

Perficient

In my last post, I shared the primary insights you need to pull together a Now/New/Next portfolio and get started on making sense of where you stand in the market. Defined in the 2000 book “The Alchemy of Growth,” the model provides a balanced approach for investing your time and resources. The Approach.

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FinTechs Prove Their Value During Pandemic

PYMNTS

Bakers open bakeries because they like to bake — they don’t like to do accounts receivables and accounts payable and balance their books,” he said. And as much as there will always be demand for cash from small and middle-market lenders, Steinmetz said it’s important to remember that they’re not charities supporting locally-owned businesses.

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How Supplier Focus Propels AP Innovation

PYMNTS

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. HRS Targets Employee Hotel Booking Hiccups. billion valuation.

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How Digital Payments Could Help Rebuild Notre Dame Cathedral

PYMNTS

After much of Chicago burned to the ground in 1871, rebuilding the city involved various fundraising and restorative strategies. One famous effort took the form of donated books sent from common people (and royalty) in the U.K. Still, even with such guidance, 63 percent of charities have no digital strategies.

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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.