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[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?

Perficient

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. Following the sale, Jon sought a new challenge and joined with Global Marketing Director Alex Reed to found Truman’s, which aims to upend the staid cleaning industry with the belief that cleaning should be simple, convenient and sustainable.

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CellPoint Mobile Rebrands As CellPoint Digital To Power Travel Payments

PYMNTS

Now, after several years of sustained growth, we can see the next step-change for travel companies is an integrated digital strategy based on real-time data and a seamless flow between mobile, web, live chat and app,” said Kristian Gjerding, co-founder and CEO of CellPoint Mobile and now CEO of CellPoint Digital. .”

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FinTechs Prove Their Value During Pandemic

PYMNTS

Bakers open bakeries because they like to bake — they don’t like to do accounts receivables and accounts payable and balance their books,” he said. That mental comfort of ‘I have the money’ changes the behavior of how merchants operate, how they push off bills, how they pay bills, how they pay their employees,” he said.

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How Supplier Focus Propels AP Innovation

PYMNTS

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. HRS Targets Employee Hotel Booking Hiccups. billion valuation.

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Why Digital’s 3.0 Shift May Take Longer Than We Think

PYMNTS

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this. billion in sales by 2023.

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The Sorry State of Contact Center Technology

Gonzobanker

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite. Phone menus dead-end.

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The Little Lingerie Brand That Could

PYMNTS

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes.

Branding 100