article thumbnail

BTG’s CEO Presses Digital Strategy in Midsize Banking Push

Bank Innovation

The 47-year-old chief executive officer of Banco BTG Pactual SA, a fixed-income trading veteran, said he spent the past four years digging into subjects such as cloud computing, performance marketing and data-analytics metrics. Roberto Sallouti feels like he just went through college all over again.

article thumbnail

Post And Parcel Missing Out On Digitization, Says Accenture

PYMNTS

And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. Technologies like the cloud, mobile, Big Data, robotics and other innovations are key focuses for businesses across all industries.

Big Data 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Big Data is your mountain and your goldmine. And big data isn’t just for the “big” players anymore.

Trends 64
article thumbnail

Making omni-channel a reality – Part 5: Ensuring digital works for you

NCR

However, tackling these problems is vital, as a strong digital strategy plays a vital role in building an effective omni-channel business. From an omni-channel perspective, one of the key benefits of digitization is its ability to greatly improve outcomes for end-users – both employees within the business and customers.

article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Big Data is your mountain and your goldmine. And big data isn’t just for the “big” players anymore.

Trends 48
article thumbnail

32 Corporate Innovation Labs In Retail

CB Insights

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

article thumbnail

What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.