Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

The Financial Brand

JULY 5, 2021

Online platform brings upscale retail investment funding to smaller markets, providing housing and related construction credit opportunities. The post Consumers Funding Construction Loans in Innovative Fintech Model appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Innovation 35

Innovation Fintech Banking Trends Analysis 35

PYMNTS

JULY 4, 2018

Innovation is spurred only by viewing possibilities through new lenses, by making sense of what is past and present, and imagining what might lie ahead. High satisfaction rates, to the tune of 81 percent, come in tandem with innovations such as shared branching, in which ATMs and services are universal across the network. FIs, Meet AI.

Payments 100

Payments Cards Survey Innovation 100

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership. Analyzing product portfolio.

Operations 82

Operations ATM Customer Experience Examples 82

NCR

APRIL 25, 2018

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. Elsewhere, banks also need to look closely at their mobile and online offerings this year to identify any redundancies and repeated steps that add friction, and work to remove these.

Customer Experience 74

Customer Experience Course Trends Big Data 74

NCR

MARCH 7, 2016

No one denies that online and mobile tools—particularly the deluge of apps that banks have developed and released—have changed many customers’ interaction with the local retail outlet. Teller transactions at bank branches have fallen by less than 2% in the past five years.

Study 40

Study Mobile Comparison Online 40

CB Insights

AUGUST 23, 2018

trillion in total assets, JPMorgan Chase is the largest bank in the US. Its retail bank, Chase, spans 61 million American households. Led by Chairman and CEO Jamie Dimon, the bank is undergoing a transformation, moving away from offline legacy systems and into the digital age. Physical branch banking. ETF business.

Cards 76

Cards Mobile Strategy Branding 76