Remove Banking 2020 Remove Digital Banking Remove Management Remove Technology
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Future of Customer Experience in Digital Banking

Banking 2020

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

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IT Transformation: How Banks Are Driving Digital Technologies

Banking 2020

Banks have one of the largest IT budgets of any industry, but what exactly are organizations getting for the money? Powering innovation starts with transforming technology and its use. The banking and financial services industry nearly tops the list of largest IT budgets, spending an average 6.3 percent of revenue on IT.

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Fintech partnerships help TD weather the pandemic

American Banker

Mobile and online banking technologies that the Toronto bank previously rolled out, including a virtual assistant developed by Kasisto and money management tools made by Moven, have become much more popular since the arrival of COVID-19.

Fintech 97
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JPMorgan Chase plans to let mobile customers scan in their receipts

Payments Source

The company is partnering with Sensibill, a fintech whose technology turns photos of receipts into text and helps people track and manage their expenses.

Mobile 63
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Inside Goldman’s new corporate banking portal

American Banker

banks, betting that superior technology can lure companies with complex cash-management needs. The Wall Street firm is jumping into a market dominated by a handful of big U.S.

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JPMorgan Chase plans to let mobile customers scan in their receipts

American Banker

The company is partnering with the fintech company Sensibill, whose technology turns photos of receipts into text and helps people track and manage their expenses.

Mobile 47
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Innovation in Digital Banking: There’s no substitute for real-world experience

Banking 2020

The only way to gain first-hand experience is to get out there, whether in training for triathlons or initiating a change management project. With our solution, when the member approaches the credit union, walks in and gets a coffee, the technology does all the work. And we don’t know how different it is until we get out there.