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Capital One Q2 Earnings Preview: Increased Spending, Decline In Revenue Expected

PYMNTS

Its core card business and its commercial lending activity grew, leading to higher revenue numbers. One glaring expense was a significant increase in social media ad spending in the company’s efforts to find and attract new customers. The financial institution surpassed expectations last quarter.

Capital 108
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Deep Dive: Digital-First Banks Harness The Power Of Data Analytics

PYMNTS

Every interaction — from ATM withdrawals to loan applications — provides FIs with valuable data about customers’ financial lifestyles. Banks can even harness external regulatory, trading and social media engagement data, all of which can be processed and analyzed to benefit their operations.

Analytics 237
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Secondhand News: Economy, Pandemic Create New Role For Pawnshops

PYMNTS

“I think pawn shops provide an invaluable service, they’re an invaluable part of a community,” Summa said, noting the reality that there are currently over 40 million unbanked Americans who have no access to check, ATMs, credit cards or loans. Lending vs. Selling.

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Five tech trends to set banks apart in the post-digital era

Accenture

Whether it is a mortgage on your phone or a cardless ATM withdrawal, the differentiation doesn’t last long these days, and the pack catches up with the innovators very quickly. 2 ETtech, “ The New Lending Game, Post-Demonetisation ” 1/6/2017. Read the report. 1 CreditEnable.

Trends 172
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Data Dive, Farewells Edition: Apple, Chase, SoFi, Uber

PYMNTS

Reports emerged this week that Apple has begun the process of scrubbing the social sphere of all trace of iTunes. So far, all of the social media content from Facebook and Instagram pages has disappeared, though its Twitter account still has content for the time being. See you next Monday!

Apple 122
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Future of Customer Experience in Digital Banking

Banking 2020

Digital Banking with Social Face: Social media has already emerged as a platform, by which to build new connections and relationships. Surpassing the limitations of being a marketing mechanism, social media is now integrated with call centers to address customer needs and enhance customer relationships.

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The 2023 GonzoBanker Awards

Gonzobanker

The Grow-a-Cool-Niche-Award – goes to Bank Newport for creating a national marine lending business and investing to win with more talent, partnerships and technology. Word: Community banks don’t lend on $400 million office buildings in Manhattan and San Francisco. Sounds like a cool strategy to build a smarter bank.

Fintech 194