Perficient

AUGUST 9, 2022

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

Community 275

Community Customer Experience ATM Examples 275

PopularBank

MAY 1, 2020

Dear Customers, Partners and Community Members, Thank you for being part of our Popular Bank family. As we face the immediate and serious health concerns as a community, we are also seeing a much wider impact on all our lives as well as our local, national, and global economies. A Message from Chief Operating Officer Manuel Chinea.

Community 95

Community New Jersey Meeting US 95

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Community banks are constantly looking to the future and identifying what customers want. Jeff Versluys, One Community Bank.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PopularBank

SEPTEMBER 23, 2020

Joseph Culotta Brings More Than 18 Years of Leadership and Wealth Management Expertise to Popular Bank. We are thrilled to welcome Joe to our Wealth Management leadership team to head our Popular Investments business,” said Ford. Find out more about Popular Bank’s commitment to community service at PopularBank.com/About-us/.

Management 52

Management Leadership New York New Jersey 52

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. But for most community banks, building a trustworthy brand isn’t a conscious effort.

Community 139

Community Community Bank social media Security 139

Jeff For Banks

FEBRUARY 23, 2013

I envision the person occupying this role to be a savvy marketer with strong IT skills, as well as senior leadership abilities. Participate in community events and represent the FI within the community. Participate in trade association(s) and assume a leadership position in at least one industry trade association.

Training 84

Training Leadership North Carolina Resources 84

Independent Banker

DECEMBER 13, 2015

Previewing an easier-to-use format of the FFIEC’s IT security assessment. Bad news: In its original form, it’s awkward to use—and may become part of those dreaded IT security exams. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., By Ellen Ryan. See sidebar for details on the tool itself.).

Tools 70

Tools Community Community Bank Security 70