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AI and generative AI use cases in banking: 6 real-world examples

Abrigo

WATCH Takeaway 1 Understanding generative AI and how peers are using AI and genAI helps financial institution leaders and management vet the technology and related risks. Nevertheless, understanding the technology is crucial. Even if a financial institution isn’t yet using the technology, it can learn from peers.

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Why The Mobile Shopping Experience Needs Retail

PYMNTS

Is reading an article on a phone a better experience than reading it on a larger screen or (gasp) in print? But, while more consumers are heading to mobile retail channels, the personal experience and ability to touch and preview items in-person offered by physical stores still holds allure for roughly 70 percent of shoppers.

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Smart Watches, Run Hubs And New Balance’s Retail Reset Button

PYMNTS

Boston-based athletic company New Balance has a simple mission: to become the world’s best running brand. Said simply, New Balance is rethinking athletic footwear retail — how to sells shoes, where to sell shoes and how to carry on its relationship with its customers across channels — and in between sneaker replacements. The Run Hub.

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Model Bank 2017: Some First Impressions

Celent Banking

Ongoing innovation in banking technology is clearly beginning to pay off, and we’ve been privileged to learn an immense amount from all of the financial institutions that took the time to tell us about their how they’ve been using technology and innovation to serve customers better, become more efficient, and mitigate risk.

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The Connected Car: An Extension Of The Consumer’s Home

PYMNTS

It’s Boston. It’s February (or maybe it’s May, because it’s still snowing in Boston). So much so that P97 will go live this week with one of the largest fuel retailers in the United States, across 10,000 U.S. The benefits of connected commerce can accrue up and down the retail chain. Picture this. It’s snowing.

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Rethinking the Customer Experience: Themes from the 2017 Model Bank Submissions

Celent Banking

This is the third article in a weekly series highlighting trends and themes from Celent’s Model Bank submission process. Articles from this week on will explore some of the broader themes within each category. AI and bot technology : Bursting out of the gate in 2015/16, Banks have begun a mad dash towards AI and other bot technologies.

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FedNow implementation: What fraud and AML professionals need to know

Abrigo

How offering FedNow instant payments affects fraud & AML/CFT compliance What financial crime staff can do to prepare fraud and AML functions for implementing the FedNow Service for instant payments. Would you like other articles on fraud and AML/CFT compliance in your inbox? Talk to your technology partners.

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