Analytics Customer Experience Financial Technology Fraud 
Perficient
DECEMBER 22, 2023
To help shed light on this matter, Perficient’s Financial Services Risk and Regulatory Center of Excellence (CoE) researched the topic extensively and discovered that the Office of the Comptroller of the Currency (OCC) has classified AI as an emerging risk to the banking industry.
Insights on Business
OCTOBER 16, 2018
Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. For those in marketing, data and analytics roles who have business operations responsibility. Customers expect personalized engagement at every touch point. Veronese, 2nd level Room 2406.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
William Mills
JANUARY 25, 2018
The report includes industry research about what technology, solutions and services U.S. Leading industry analysts, consultants, bankers and financial technology professionals also share commentary and their insights on trends for 2018. Fraud Prevention. bankers will likely purchase this year. Introduction. Talent Wars.
Celent Banking
FEBRUARY 28, 2017
Capabilities include accelerated check clearing, enhanced mobile wallets, simplified fraud controls, and streamlined charitable donations. All of the submissions featured faster loan decisions through advanced analytics and paperless (or almost paperless) loan closings. New digital channels include SMS/text, ATM and Facebook.
Celent Banking
FEBRUARY 28, 2017
Capabilities include accelerated check clearing, enhanced mobile wallets, simplified fraud controls, and streamlined charitable donations. All of the submissions featured faster loan decisions through advanced analytics and paperless (or almost paperless) loan closings. New digital channels include SMS/text, ATM and Facebook.
William Mills
MAY 10, 2016
They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].
William Mills
MAY 11, 2016
We are using world-leading AI with risk analytics. From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time.
Expert insights. Personalized for you.
221 
Let's personalize your content