Remove Analytics Remove Customer Experience Remove Financial Technology Remove Fintech
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Don’t miss these IBM sessions at Money20/20

Insights on Business

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. For those in marketing, data and analytics roles who have business operations responsibility. Customers expect personalized engagement at every touch point. Veronese, 2nd level Room 2406.

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What Can Banks Learn From The FinTechs?

Insights on Business

What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation? These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain.

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Celent Model Bank Awards 2017: Banking Products Innovation

Celent Banking

All of the submissions featured faster loan decisions through advanced analytics and paperless (or almost paperless) loan closings. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.

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Celent Model Bank Awards 2017: Banking Products Innovation

Celent Banking

All of the submissions featured faster loan decisions through advanced analytics and paperless (or almost paperless) loan closings. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.

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William Mills Agency Issues Bankers as Buyers Report Which Explores Technology Decisions and Forces Impacting Innovation in 2018

William Mills

The report includes industry research about what technology, solutions and services U.S. Leading industry analysts, consultants, bankers and financial technology professionals also share commentary and their insights on trends for 2018. bankers will likely purchase this year. The report’s table of contents. Introduction.

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FinovateFall 2018 Live Blog – Day 2

William Mills

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Showing reporting/analytics in excel. ^KT And of course, SMB lending has been a huge focus for fintech. 09:34 am Cashoff.

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FinovateSpring 2016 Live Blog – Day 1

William Mills

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. OurCrowd is bringing a fintech solution to the process of sourcing and managing deals. Leveraging assets from mobile banking and moving into the customer journey.