Analytics Compliance Customer Experience User Experience 
Insights on Business
JUNE 14, 2017
Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials. Millennials are a fastidious breed.
Insights on Business
MARCH 26, 2018
Diamond kicked off the session by outlining how disruptive forces shape the industry, factors such as the “customer experience is a new control point”. Financial institutions’ customers demand personalized experience driven by analytics and artificial intelligence, and it has to be mobile. Hello, Cora!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Insights on Business
JUNE 20, 2018
Current risk and compliance systems are disparate and disconnected, often with varying taxonomies, user interfaces, and skill requirements. Today, during the Watson Financial Services Summit for Risk and Compliance, IBM announced significant advances to the portfolio to address these challenges. OpenPages 8.0 Financial Crimes.
Gonzobanker
JANUARY 17, 2020
In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. CEOs need to force a change.
FICO
DECEMBER 20, 2022
As FIs have more customers using more forms of digital payments, defending against the dizzying array of scams will be crucial to their customer experiences, and potentially required for regulatory compliance. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security. TJ holds a B.S.
FICO
MARCH 6, 2020
Visma Connect recently interviewed Jürgen Krieg, FICO's head of global compliance sales. In this excerpt from that article, Jürgen elaborates on the importance of compliance. . At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally.
Fintech Labs Insights
MAY 14, 2017
Here’s our interview with Michael Williams, eSignLive’s Evangelism & Developer Community Manager: Where did you start your career and how did you gain the experience needed to run the tech side of your company? Coming from a data analytics background, the more data the customer can gather from a transaction the better.
Expert insights. Personalized for you.
156 
Let's personalize your content