Gonzobanker

JULY 27, 2022

Delivering a better customer experience is not the only way for banks to gain a competitive advantage. The segments that are more important than others is a clue to understanding a bank’s strategy. Historically, banks sold through branches and in (more or less) narrowly defined geographic areas. They’re wrong.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

Gonzobanker

APRIL 4, 2024

While valuation at many fintechs has dropped since 2022, Chime has bucked the trend. Bloomberg recently reported that Chime, the leading fintech neobank, is planning to go public in 2025. According to the report , Chime has not engaged investment banks to date. Is it ready for an IPO? Is Chime Ready for an IPO?

Comparison 104

Comparison Fintech America Survey 104

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195

Insights on Business

FEBRUARY 27, 2019

The ingredients that will help execute the digital first mission include: Customer experience: Who are the digital-first customers and what do they expect? Customer experience. We need to consider the needs of all types of customers. They are expanding by creating FinTech partnerships.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Finance: Demand for contactless options accelerates digital adoption. market by 2025 prior to the onset of Covid-19. ” Customer Service: Customer experience goes virtual with conversational AI. Online grocery.

Industry 101

Industry Technology Online Video 101