Remove 2024 Remove Customer Experience Remove Fraud Remove Security
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Top 6 Trends for the Banking Industry in 2024

Perficient

This blog was co-authored by Perficient’s Chief Strategist and banking expert: Scott Albahary A slowing global economy, coupled with a divergent economic landscape, poses challenges for the banking industry in 2024. Personalization not only enhances the customer experience but also strengthens the bond between banks and their clientele.

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Banks Should Make 2024 a True ‘Year of Digital’

Gonzobanker

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Get ahead of the game and resolve to make 2024 the institution’s true Year of Digital. Follow Josh on LinkedIn.

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Is AI The Ultimate Fraud Fighting Machine?

PYMNTS

While the fraud-fighting technology available six years ago didn’t stand a chance of protecting HiGear, the current car-sharing market , which is projected to be worth $16.5 billion by 2024, continues to experience similar fraud attacks. As machine learning has evolved over the years, so has the level and type of fraud.

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Trint On Safeguarding The Customer Experience

PYMNTS

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Every single interaction a customer has with Trint needs to be as smooth as possible,” she explained. billion in 2019 to $4.1

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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

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Will PSD2 and SCA Ruin Your Customer Experience?

FICO

With less than 12 months to go until EU banks implement their strong customer authentication (SCA) solutions, project teams are facing tough decisions about the most important aspect of the business – customers making payments. The customer will have to provide at least two of the following: knowledge, ownership and inherence.

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ISO 20022 For Banks – What You Need To Know

South State Correspondent

For example, ISO 20022 defines the elements of a real-time payment, what constitutes a beneficial owner, or what happens during a transfer of securities for collateral (below). For example, ISO 20022 provides a set of messages (you can download HERE ) to handle ATM transactions, fraud, account names, and time periods.

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