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Why Brick-And-Mortar Merchants Are Tapping Into Unattended Retail

PYMNTS

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

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How A New Name Sparked An Unattended Retail Turnaround

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Case in point, Stockwell: a self-service retail venture that got off on a very wrong foot with customers by, among other things, choosing the wrong name. When Stockwell launched in September of 2017, it went by a different name: Bodega. Most brands hope to make a big splash when they enter the market – but not for this type of reason.

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Retail Pulse: Mattress Firm Mulls Bankruptcy; Walmart Plans Robotic Grocery Pickup

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Brick-and-mortar retailers have sought to reduce their retail footprint in hard times, and Mattress Firm, Inc. And, as a brand, Mattress Firm itself has faced some challenges: In 2017, former supplier Tempur Sealy International Inc. ended its contract with Mattress Firm, a move that narrowed the retailer’s selection.

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Retail Pulse: AMC Theatres Premieres Mobile Ordering, Papa John’s Teams With DoorDash

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As it stands, mobile ordering is available at the chain’s Denver, Boston and Houston locations — and more markets are said to be in the works for this year. The retailer reported net income for the fourth quarter of $102.6 million in 2017. To keep tabs on the latest retail trends, check next week’s Retail Pulse.

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Facebook Takes On Zillow With Dynamic Ads For Real Estate

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According to reports, the social media giant has launched “Dynamic Ads For Real Estate,” a new advertising feature that might just challenge Zillow’s supremacy in the digital retail arena. real estate market is at at a 30-year low, according to CoreLogic, with certain areas showing signs of bubbly markets with over-valued housing stock.

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Happy Returns: In-Person Returns For eTail

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In a twist on contemporary retail trends toward online channels, consumers still largely prefer to return in-store. One logistics technology startup is working to solve the problem of physical returns for digital retailers. One logistics technology startup is working to solve the problem of physical returns for digital retailers.

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Popeyes Teams Up With Uber Eats As Consumers Crave Delivery

PYMNTS

Inspired by tweets from customers hungry for delivery, Popeyes has teamed up with Uber Eats in select markets. The move comes as the delivery market seems ripe for Popeyes’ fare: Uber Eats said that orders for fried chicken have jumped by 54 percent and orders for biscuits have skyrocketed 83 percent over the past year.

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