Independent Banker

MARCH 15, 2015

But in today’s world of proliferating digital devices and communication options, customer contact centers, once operating primarily as telephone switchboards, are turning into full-service and multichannel communication hubs. A recent ICBA poll found that 16 percent of member community banks operate contact centers.

Community Bank 70

Community Bank Community Operations Retail 70

PYMNTS

SEPTEMBER 10, 2018

Uber rode the tailwinds of smartphone adoption, app stores, well-developed technologies like GPS and (at launch) well-established mapping software provided by Google to blend the online and offline worlds around a consumer experience that before lacked certainty and reliability. One of those is Uber Eats , which launched in 2014.

Innovation 146

Innovation Cards Payments San Francisco 146

PYMNTS

FEBRUARY 18, 2019

For those charged with managing the consumer’s trust and safety when transacting online, and in the midst of increasingly clever cybercrooks, being comfortable going against the status quo flow has become much more important than ever before, he said. It can’t do that, certainly not as well, without collecting lots of data.

Cards 169

Cards Course Study New York 169

CB Insights

AUGUST 25, 2017

July 2017 saw the two largest-ever restaurant tech deals: a $151M private equity investment by Vista Equity Partners to Providence-based Upserve , and a $101M Series C (with participation from Bessemer Venture Partners, Generation Investment Management, and Lead Edge Capital) to Boston-based Toast.

Trends 28

Trends Georgia Google Boston 28

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Digital laggards – Many big-box retailers either failed or were too late to establish an online presence. In 2017 to date, we have seen 21 bankruptcies. Vitamin World.

Retail 78

Retail Branding Company Capital 78

Independent Banker

OCTOBER 29, 2014

Consumer studies the Boston firm has conducted indicate increasing mobile-banking adoption and awareness and use of mobile remote-deposit capture applications. But, overwhelmingly, consumers who pay for goods and services online, including over mobile channels, do so with a credit card.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

NOVEMBER 14, 2018

Those cost savings, he noted, will come by synergies that will allow corporate expenses and operational costs to be lowered. Merlos called out CVS’s 2014 $2.1 It also remains to be seen how and when CVS will expand its CarePass program, currently being piloted in Boston.

Apple 131

Apple United States Boston Branding 131

PYMNTS

OCTOBER 24, 2018

A look at some of its latest moves — a survey backed by fresh PYMNTS data and statistical analysis of Amazon’s strength in consumer spending — gives strong ideas of where the eCommerce operator is headed. The eCommerce operator will account for an estimated 2.2 Amazon Healthcare. Amazon Healthcare Growth. percent in 2017 and 1.3

Retail 108

Retail Operations Analysis Boston 108

PYMNTS

SEPTEMBER 19, 2016

Technology enthusiasts draw pictures on whiteboards showing bots as the new king of the stack, out-stacking the last great stack — apps, which sit on top of the next-to-last great stack — mobile operating systems, which sit on top of the next-to-next-to-last great stack — the web. We take our weather very seriously in Boston.

Payments 100

Payments Mobile Apple Google 100

CB Insights

OCTOBER 26, 2020

While the rules against prop trading have more recently been loosened, the restriction has still changed how investment banks operate. Even as the regulation pendulum swings back toward more limited oversight, how investment banks operate is fundamentally changing. Table of contents. The disruption of the IPO.

Management 78

Management Capital Company Marketing 78

CB Insights

APRIL 24, 2018

E-commerce sales growth is pulling ahead of total retail sales ( 17% vs. 6% for year-over-year in Q4’17), and Amazon is controlling upwards of 40% of online sales in the US, according to the US Department of Commerce and Slice Intelligence, respectively. ” — Alistair Davidson, CFO, Ikea.

Retail 59

Retail Trends Technology Branding 59

CB Insights

SEPTEMBER 4, 2018

A few of the companies or brands listed below belong to the same parent organization, but are detailed separately if they are operating distinct autonomous development programs. Top initiatives: First company to test self-driving tech on the streets of Singapore, and later in Boston. Aptiv hits the road for testing.

System 78

System Technology Michigan California 78

PYMNTS

JULY 1, 2016

What we will say is that fun times with family, the dazzling display of fireworks and the perfunctory cookouts and beach time, truly and totally make this upcoming weekend one very big sizzle wrapped around what appears to be in Boston, at least, abundant doses of sunshine. Seriously a Sizzle! Like stuff.

New York 100

New York Lending Cards Retail 100

CB Insights

NOVEMBER 9, 2017

Australian music streaming company Guvera has reportedly stopped operating, with its co-founder and biggest financial backer walking away from the project. and a dearth of people with technical, operational experience running energy facilities. The lack of people with real operational experience “hurt KiOR a lot,” says O’Connor.

Capital 78

Capital Company San Francisco Operations 78

CB Insights

JULY 19, 2017

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Telecommunications. AT&T. Founded: 2016. Founded: 1999. Founded: 2015.

Innovation 74

Innovation San Francisco Georgia Technology 74

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. A Google search directed me to an online merchant that sent them to me (from Italy) four days later. I saved the best for last — Apple and Apple Pay.

Google 148

Google Apple Retail Millennials 148

CB Insights

OCTOBER 31, 2017

2014 Second Update (9/24/2014). 2014 First Update (6/3/2014). Original 50 Startup Failure Post-Mortems (1/20/2014). Background: Pearl was founded in 2014 by three ex-Apple iPod engineers, and hired dozens of other ex-Apple employees. 2017 Third Update (10/31/17). 2017 Second Update (6/9/17). Product: Raptr.

Company 78

Company US San Francisco Capital 78

PYMNTS

OCTOBER 9, 2017

The first commerce intermediary to operate at scale was Istanbul’s Grand Bazaar , which opened for business in 1460. It also standardized pricing and hours of operation. In 2014, the Grand Bazaar was named the world’s No. Commerce intermediaries are nothing new. In fact, they are at least 557 years old.

Online 128

Online Google Branding Retail 128

PYMNTS

OCTOBER 9, 2017

The first commerce intermediary to operate at scale was Istanbul’s Grand Bazaar , which opened for business in 1460. It also standardized pricing and hours of operation. In 2014, the Grand Bazaar was named the world’s No. Commerce intermediaries are nothing new. In fact, they are at least 557 years old.

Online 112

Online Google Branding Retail 112