Remove 2001 Remove Innovation Remove Operations Remove Retail
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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. Following customers’ lead on rolling out innovative ordering options and services has also been critical to keeping them engaged, So explained.

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Why The Sweet Smell Of Tech Success Can Be Rife With Failure

PYMNTS

And classic films aren’t the only place where a flop can presage a hit: In fact, many of today’s favorite consumer innovations come care of a failed first iteration that was widely derided before it was praised. In 2001, at the COMDEX Fall computer show, Microsoft ’s then-CEO Bill Gates introduced to the world to the Microsoft Tablet PC.

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Fools Rush In: 37 Of The Worst Corporate M&A Flops

CB Insights

The Sad State of Corporate Innovation. See how corporates are failing when it comes to innovation. Download the free 31-page State of Innovation report. While Google excelled in building software, it lagged behind in hardware and product innovation. Date: September 3, 2001. Microsoft and Nokia. Price: $7.9B.

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Who’ll Be The ‘Netflix’ Of Payments?

PYMNTS

The big daddy of the video rental industry at the time was Blockbuster , and it operated more than 4,500 such outlets. DVD player sales doubled from 2000 to 2001 as manufacturers flooded the market with new devices. So, too, are the cable operators. But we all know how that movie ended, don’t we? had a DVD player in their homes.

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Why Regulation Won’t Fix Credit Reporting Agencies

PYMNTS

As a consequence, we have three credit reporting agencies operating today, who are largely free to do whatever they want with the data they have — consumer complaint database be damned. That business was called The Retail Credit Corporation. Credit reporting agencies got their data from lenders.

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Tracking The Trends That Shaped 2020’s The Digital-First Economy

PYMNTS

This year, the PYMNTS data and analytics team published 252 reports that tracked the data, innovations and disruptive thinking that are reshaping the payments and commerce business. The Trackers use a number of creative methodologies and frameworks that measure and benchmark an ever-changing landscape. Buy Now, Pay Later.

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What Are Cobots? Understanding The Newest Wave Of Smart Robot Reinventing Whole Industries

CB Insights

Many startups today are working with vision-enabled cobots that are sensor-laden and can operate cage-free alongside humans. This isn’t just corporate innovation theater by tech giants either — even smaller factories are buying into the cobot wave. NPR reports the burger bot currently retails at $60K.