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Luxury Retail Steps Up Its Offline And Online Game

PYMNTS

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

Retail 137
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Digital Spaces As Virtual Makeup Studios, Augmented Reality Style

PYMNTS

To help improve the retail shopping and shipping experience, virtual reality (VR) and augmented reality (AR) is catching on with big-box retailers in the U.S. AR could be on the cusp of having its moment, as a large brick-and-mortar retailer has fresh plans to appeal to shoppers willing to test out the technology.

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Wardrobe: Recommerce Meets The Sharing Economy In Bid To Become The ‘Airbnb of Fashion’

PYMNTS

That’s the oversimplified view of the business model adopted by Wardrobe , a new kind of peer-to-peer fashion rental company that on Tuesday (Sept. 8) is breaking out of its New York City beta test and into a nationwide launch. And it has renters who are encouraged to share their experiences on social media.

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Walmart: Labor Group’s App Is A Scheme

PYMNTS

Just in time for the holidays, Walmart employees are being lured to download a smartphone-based social media app aimed at advocating for better pay and labor benefits. Currently available for Android devices, the app allows employees to socialize questions related to workplace and legal rights.

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NEW REPORT: Taking The Sting Out Of Cumbersome Customer Support

PYMNTS

To ease the online shopping experience, retailers are increasingly turning to social media platforms to offer consistent support to their customers. With consumers expected to shell out a striking $682 billion this holiday season, retailers are going the extra mile to meet them where they are in a simpler and faster way.

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What Evine’s Surprisingly Dramatic Journey Means For The Future Of Home Shopping

PYMNTS

Its areas of focus include cable TV, telecom and retail, and many analysts have said STARTEK is exactly the type of firm a player planning to go into cable home shopping might buy. It has been a fairly dramatic piece of the retail landscape for the last few years — albeit a quiet one. real estate. Evine is getting ready to expand.