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Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security. Millennials may be less concerned with risk. Money can’t buy security … but it can help.

UX 116
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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Sing It With Me: What’s the Mask Mandate Got To Do With Wealth Management?

Perficient

59% of millennial investors were most likely to use video chat with their advisor. which highlighted increasing the focus on advisor marketing technologies and digital advertising to increase lead generation and new client acquisition, and it’s becoming clear that the old way of finding and interacting with investors is dying.

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them. It seems that businesses and customers truly are at a new inflection point with this technology and opportunities are available for brands.

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In Retail, Are Rewards Their Own Reward?

PYMNTS

In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 Pivoting to the mobile wallet aspect of rewards, Rose said that consumers can become habituated to loyalty and rewards at the point of sale because of the convenience offered by new technology.

Retail 137
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The 2019 GonzoBanker Awards

Gonzobanker

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. GonzoBankers, 2019 was a year of extremes. billion of assets under management.

Idaho 148
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Mobile Payments: What’s In It For Me?

PYMNTS

According to Media and Services UX, (MSX) group at Strategy Analytics, three-quarters of mobile payment users in China do so in physical stores daily. payments networks were undermining public confidence in payments technologies, U.S. Digital Currency – Millennials Just Aren’t That Into You.

Mobile 100