Bank Innovation

APRIL 17, 2019

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

User Experience 170

User Experience UX Report Financial Technology 170

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. GonzoBankers, 2019 was a year of extremes.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

JULY 11, 2019

Technological innovation across the financial services space is growing. Latest to launch: Dave was founded in October 2016, and its first reported capital raise was a $3M seed round in April 2017, making it one of the youngest companies in this cohort to cross 1M+ customers. Product engagement and maintaining a clean UX/UI.

Fintech 64

Fintech cryptocurrency Examples Cards 64

FICO

FEBRUARY 12, 2023

It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Leverage technology to handle simple interactions, but make it easy for customers to speak to a human being whenever they want. What can financial institutions learn from TikTok?

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

AUGUST 26, 2016

They have Braintree -owned Venmo’s ( FD2016 ; F2013 ) millennial-focused social components stamped all over them: Founded by former N26 employees, Cookies launched this week to offer Germany-based users a free P2P payment solution. Capital One Wallet. Venmo competition heats up. Android Pay. Walmart Pay. MasterPass.

Trends 12

Trends Fintech ATM Google 12