Perficient
DECEMBER 8, 2020
My previous blog pointed out that the Legacy CRM systems that have been a mainstay in healthcare for decades are quite different from the Enterprise platforms that have become the norm. Can they retain some combination of both systems? One-to-One Relationship Management. One-to-Many Relationship Management.
PYMNTS
NOVEMBER 20, 2019
” The FI is combating global fraudsters’ sophistication with technology like AI, as well as educational seminars for both its business and retail banking customers. I would say talent management is definitely top of mind.”. AI is a term that has been defined increasingly broadly, according to the recent PYMNTS AI Gap Study.
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Banking 2020
DECEMBER 15, 2014
Here’s a look at why and how managers should adjust their style to effectively lead the new generation of workers. Share the “big picture” behind workplace happenings so that they have a sense of their place in the overall system, and understand how their success or failure will be determined and measured. Be transparent.
Abrigo
FEBRUARY 8, 2024
Effective fraud risk management includes detection and fraud monitoring that should consider customer or member history and behavior. It also requires processes and systems that enable timely and effective responses to fraud. The stakes for financial institutions to protect customers and members are higher than ever.
PYMNTS
APRIL 26, 2019
Executives and managers often confuse artificial intelligence (which is capable of unsupervised learning) with its less sophisticated but close cousin, machine learning (which is capable of supervised learning). Another lesson is that data earmarked for use in AI systems does not have to be perfectly clean or labeled in order to work.
Abrigo
NOVEMBER 17, 2023
Software: Do you have adequate fraud detection and monitoring systems ? Things to consider include: Hardware: Is your business data safe, and are updates and patches applied timely? They should always be. Are you able to detect various types of illicit activity, such as check, wire, and ACH fraud?
Filene
JUNE 9, 2016
The credit union system seems to be at a crossroads, buffeted by pressures from all corners including regulators, lending markets, and disruptive payment systems. Looking at other banking and co-operative models that somehow manage to preserve local autonomy even as they generate strong profitability.
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