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Teachers Credit Union On Using Technology To Drive A Personalized Member Service Approach

PYMNTS

Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks. Rousseve explained that advanced technologies such as AI-powered platforms with data analytics features are starting to create more personalized opportunities for CU members.

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5G, Biometrics Lead The Way At Mobile World Congress

PYMNTS

Indeed, new evidence recently emerged about the deployment of the latest generation of mobile technology – one that promises to bring significant changes to retail and payments thanks to bandwidth expansion and faster processing, along with new challenges and questions as early 5G case studies loom. cities by the end of 2019.

Mobile 123
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Delivering Trust for Risk-Aware Telcos - Using Data and Analytics

FICO

It’s a route to ensuring they consistently design digital offers around the customer to continually create trust, security, and far better experiences. It drives a ‘just-in-time’ mindset towards delivering greater security with real-time, fully risk-aware and pinpoint-perfect customer acquisition offers. See all Posts. Related posts.

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June’s Top 12 Mobile Pay Moments

PYMNTS

On June 9, JPMorgan Chase recently announced that it secured a multi-year deal with Shell to accept Chase Pay at all of its gas stations. Now, as part of its new deal with Shell, it appears Chase is on its way to securing more support for its mobile wallet service that’s likely to be launched into market soon. million users in 2016.

Mobile 104
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SourceMedia’s Small Business Banking Conference Show – No Shortage of Innovation

William Mills

Now in its 23 rd year, the conference featured more than 20 technology providers and rallied together innovators from across the globe to discuss how financial institutions can better engage with business customers… and the timing couldn’t be better. Ease of use and security are critical to keeping customers. Baker Hill. Intralinks.

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Follow The River

Celent Banking

" Just as the railroad builders used the river to guide the design and layout of the early railroads, bankers have used technology to guide how banking services are their designed and built. That is, until recently. that they manage for in their own data center.

Chicago 100
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The Whole Paycheck Tracker: Walmart vs. Amazon

PYMNTS

There is a possibly apocryphal story of Amazon’s early days (around 2001) where Founder Jeff Bezos was invited to Bentonville, Arkansas to discuss the possibility of Walmart purchasing his still young – and, at this point, struggling – online bookstore. Customers will also be able to use the service online at Walmart.com. respectively.

Retail 101