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How Pharmacies Are Driving Retail Innovation

PYMNTS

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail.

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Why Brick-And-Mortar Merchants Are Tapping Into Unattended Retail

PYMNTS

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198
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More Retailers Are Checking Into Hotels In Search Of Innovation

PYMNTS

Part of the future of retail is playing out inside hotels — and that’s happening as the wider part of the travel-and-tourism industry is undergoing its own significant disruption. One of the latest — and perhaps wildest — examples of the hotel-retail trend comes from Taco Bell, of all places. Unattended Retail. Deeper Trend.

Retail 116
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Grocery Retail Ups Its Autonomous Delivery Game

PYMNTS

The pilot will provide service to customers in Olmos Park, just outside of downtown San Antonio where the grocery retailer is based,” according to TechCrunch. the grocery retailer, and Nuro, the SoftBank -backed robotics company, announced in March the launch of their autonomous grocery delivery service in Houston.

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Why Health And Fitness Are Driving More Retail Change

PYMNTS

Fitness and wellness are helping to change the face of retail in 2020. Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social media-like way. Innovation is also taking place within retail brick-and-mortar pharmacies.

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Can Healthcare Services Revitalize Retail For CVS?

PYMNTS

CVS retail business, separate from its pharmacy operations, has had a difficult few years. Which has left CVS looking to reimagine its retail space to focus more on the healthcare side of its offering, and to provide an incentive to enter the physical store regardless of the digital shopping alternatives.

Retail 116
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Can 5G Power Retail Drone Deliveries?

PYMNTS

UPS , too, is going down the drone path – one that Amazon pioneered for retail delivery uses – and is seeking a certification to operate commercial drone flights. It could receive the certification as early as this year, enabling UPS to have one of the first fully certified, revenue-generating drone operations in the country.

Retail 169