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After Subscription Stumbles, How Patreon Won Back Customer Trust

PYMNTS

Magazine and newspaper subscriptions are popular services that have been around for decades, making them a favorite for bad actors as well. New York officials, however, recently delivered good news to victims of a magazine scam that Orbital Publishing Group oversaw. Deep Dive: How Subscription Success Helps Drive Sharing Economy.

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Meet Our 2023 FICO Decisions Awards Judges

FICO

FICO has announced its panel of independent judges for the 2023 FICO® Decisions Awards , which honor businesses achieving outstanding results using analytics and decision management technology to grow their business, manage risk and reduce costs. Neeti Aggarwal, CFA senior research manager, The Asian Banker.

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Some Fintech Podcasts To Add To Your List

William Mills

The team also consists of Rachel Morrissey, executive producer of Fintech5, and Mike King, a fintech social media leader and author of Bankwide. Topics include fintech, risk management, blockchain, fraud detection and more. This podcast brings opinions, insights and more and is hosted by BAI managing editor Lou Carlozo.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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Why FICO Won Best Technology Provider for Data Analytics

FICO

As readers of this blog will know, FICO has developed a unified FICO® Platform for decision management that includes capabilities for data management, model development and execution (including machine learning and AI), strategy design and reporting. The Five Pillars of a Decision Management Platform. See all Posts.

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Is GDPR EU’s Frankenstein Monster?

PYMNTS

The tiny websites, egged on by Microsoft, managed to convince the Commission in 2010 that Google was manipulating its search algorithms to provide favored placement via Google Shopping — all for the sake of making more money. Today, instead of magazines and newspapers, they are digital platforms of all shapes and sizes.

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