PYMNTS
APRIL 22, 2016
The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “But
Gonzobanker
MARCH 28, 2024
Faced with competition from national banks, challenger banks and fintechs, financial institutions are working to take a portion of matters into their own hands, bringing in strong digital product management, user experience, development and integration capabilities. Due diligence is your friend. Don’t be sold on vaporware.
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PYMNTS
APRIL 21, 2016
Dickinson said that dealing with a mobile consumer had to start with mobile first and then adapting the banking features and user experiences from there. Taking Uber and translating what’s made it so successful and compelling and applying it to a digital-only bank experience was an exercise in looking through the consumer’s lens.
Insights on Business
FEBRUARY 13, 2019
The relationship was largely an interview, or based from a questionnaire, and treated as a “check box” exercise by many. How user experience design (UXD) is empowering the first line of defense, and enabling the business to realize the value of “owning” risk. How a reimagined user experience in IBM OpenPages with Watson 8.0
FICO
MARCH 6, 2020
A partnership aimed at helping banks, payment providers and fintechs meet the ever stronger regulatory demands while reducing effort and expense. . Financial crimes compliance has often been seen as a mere cost-center activity, and a “check-the-box” exercise to keep auditors and regulators satisfied. What do you do?
CB Insights
OCTOBER 31, 2019
But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.
CB Insights
OCTOBER 31, 2017
The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Title: Fintech ‘Plastc’ Shuts Down After Cancelling All 80,000 Pre Orders. The clock kept ticking. Product: Plastc.
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